Firing person - Does It Have to Be Painful, for Them and You?

Employment - Firing person - Does It Have to Be Painful, for Them and You?

Good morning. Today, I learned about Employment - Firing person - Does It Have to Be Painful, for Them and You?. Which may be very helpful in my experience therefore you. Firing person - Does It Have to Be Painful, for Them and You?

The need to write this description came about straight through the up-to-date palpate of two of my friends. Both had been fired. One for supposed poor performance (although she had never been counselled and at the time was in fact on sick leave) and one because the start up premise she was employed by, suddenly concluded down. Both were senior managers. Both were loyal, hardworking employees but are now very angry and taking legal performance against their former employers. Why are they so angry? One could say it's because they have lost their jobs and this would be quite understandable. However, the main performance that has triggered their anger and catapulted them down the legal pathway (in both cases), was that they were informed of their dismissals by emails. Yes, that's right by email! They were never given the courtesy of a face to face discussion.

What I said. It shouldn't be in conclusion that the real about Employment. You see this article for facts about an individual want to know is Employment.

Employment

Many managers, when faced with the challenge of firing someone, forget, or are unaware of the emotions that are experienced by the man being fired. Nor are they aware of the behaviour that most often results from these emotions. It has been well documented that the death of a loved one, a marriage or long term relationship breakup and the loss of one's job, have an equal and similar impact on one's emotions. Think for a occasion about the loss of one of your dear relatives or friends straight through death - how did you feel? That's exactly the same feeling that population have when they suddenly and unexpectedly lose their jobs.

The psychologists tell us that there are 5 stages that population go straight through in this "grief cycle" - Shock, Resistance (often manifested as anger), Acceptance (of the current situation), Exploration (of new opportunities), Commitment (to a new future). Can any of these emotions be managed via email?

I can well recall the first time as a employer I had to fire someone. It was for poor performance and I was scared. I did not sleep the night before wondering what I would say and what would be her reaction. I carried out the interview in the morning with great fear and trepidation. I was not sure how the interview went, but was relieved when it was over and then took a break for lunch, but was unable to eat. I did not know about the "5 stages" at the time, I only knew that I had to do the right thing by the organisation and by the employee. I arrived back from my break to find a box of chocolates on my desk with a very nice note from the worker saying how much she appreciated my courtesy and kindness. I guess, intuitively I must have got something right.

Now, from years of experience, I know two things about firing someone:

1. Firstly, the man at all times must speak his or her self esteem. This is one of the most basic and leading needs that all population have (emailing someone, or even worse as I heard since starting this article, texting, sends a clear message that they are not worthy of a face to face discussion)

2. Secondly, it is vitally leading to realise that all population will go straight through the five stages of the grief cycle (quite often at separate paces) and as a manager, it is our role and responsibility to help them advance straight through these stages, particularly the first two that are likely to occur when they are still with us.

How do you do this? Well, in my usual style when writing an description such as this, I did my web research. Sad to say there was not much there. Under "firing someone" there seemed to be a plethora of articles about the legal requirements and many about the steps to take. For example, one description suggested the following steps: Give warning, Document, Document, Document! Time it right, prepare the paperwork, Don't go it alone (ensure you have man from Hr there), Ensure privacy, Be brief, Watch your tone, Seek feedback, Give a good send-off. Few of these steps would address the 5 stages of grief. Many could probably be done by email with the same impact and result! If these steps were followed, I wonder what "feedback" the employer would receive - would there in fact be a "Good send-off"?

I'm not suggesting that we don't have to address some of these. For example, you must cover all of the documentary and legal responsibilities pertinent to your country and organisation's requirements. But keep in mind that the fired worker is first and leading a man just like you with feelings and emotions that must be managed.

Here are some suggestions (assuming of policy that you have fulfilled all the other requirements) for the next time that you have to fire someone:

o Before taking any action, ask yourself: "How would I feel if my boss came to me today and said - you're fired!" Write down a list of words that reveal your feelings.

o If you were in the situation of being fired, how would you like your boss to deal with it? What would you like him/her to do and to say? Jot down some of your thoughts.

o Now write down a list of the words that best reveal your feelings about having to fire someone. reveal all the words you have scribbled down so far and pick out the two or three strongest. Also keep in mind how you would like to be handled in similar circumstances.

o Script the start of the conversation using the two or three words you have discovered. e.g. "This is categorically difficult for me. I feel apprehensive and worried that I won't get it right."

o The next part of your opening script will depend on the circumstances. For example in a "lay off" situation, it might go something like; "I have been advised that I have to discontinue the employment of a number of people. I am categorically sad to say that your name is on that list". Or, for a non performance issue, it could be something like; "We have discussed my expectations about your performance and unfortunately they are still not being met. It now categorically saddens me (or anything your feelings are) that I will have to discontinue your employment".

o Be careful. You can only script the opening few lines, but they are leading because they set the scene for the whole interview.

o It is most likely that during the remainder of the interview, the worker will travel backward and forwards in the middle of "shock" and "resistance". Give your reasons for the termination clearly and succinctly, but do not get into a discussion about justifying yours (or your employer's) reasons. Doing so will keep the worker fixed in whether of the first two stages and will not help them to progress. Only sincere listening and clear questioning (not reasoning) will help the worker advance to the acceptance stage.

One factor that is often overlooked when firing someone, is that the way it is done can have as much impact (positive or negative) on the population who remain. They will be watching (and will invariably get a first hand description from their colleague) about how well or otherwise the process was managed. The population who remain in the organisation, and whom I assume you want to keep, get a good look at both the manager's and the organisation's real population management skills when under the stress of firing someone. They'll most categorically ask "Could this happen to me?"

Copyright 2006 The National learning Institute

I hope you have new knowledge about Employment. Where you'll be able to put to utilization in your day-to-day life. And most of all, your reaction is passed about Employment.

Posted in: Firing, Painful, person